Digital transformation is at the core of every successful company’s journey today. Every enterprise wants to harness the power of technology to provide a more efficient customer journey and drive better business outcomes. The growing importance of customer success has led to companies trying to leverage enterprise technology that helps automate and streamline processes. Back in 2016, McKinsey firm analysed that up to 70 percent of corporate tasks can be automated using AI. Since then, companies around the world have jumped on the bandwagon and we are seeing increased investment into one of the hottest topics on automation technology today- robotics.